| |
 |
| |
 |
| |
|
| |
1. Internet service: Where are the NextGen services available? |
| |
2. How can I pay the bill for services provided by NextGen? |
| |
3. How can I order one of NextGen services? |
| |
4. Do you provide technical support? |
| |
5. Do I have to pay any fee for cancelling the contract? |
| |
 |
| |
|
| |
 |
| |
|
| |
1. How do I enable or disable cookies? |
| |
2. How do I obtain my IP address or MAC address in Windows? |
| |
3. How do I view my Firewall exceptions? |
| |
4. How do I set Windows XP to download and install updates automatically? |
| |
5. How to configure TCP/IP? |
| |
To configure TCP/IP, follow these steps: |
| |
1. |
Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
|
2. |
Right-click the network connection that you want to configure, and then click Properties. |
3. |
On the General tab (for a local area connection), or the Networking tab (for all other connections), click Internet Protocol (TCP/IP), and then click Properties.
 |
4. |
If you want to obtain DNS server addresses from a DHCP server, click Obtain DNS server address automatically. |
5. |
If you want to manually configure DNS server addresses, click Use the following DNS server addresses, and then type the preferred DNS server and alternate DNS server IP addresses in the Preferred DNS server and Alternate DNS server boxes. |
|
| |
|
| |
|
| |
For details regarding the procedure of mass market complaints handling, click here (pdf document) |
