| |
 |
| |
 |
| |
|
| |
1. Internet service: Where are the NextGen services available? |
| |
2. How can I pay the bill for services provided by NextGen? |
| |
For any type of package used, you have flexible ways for paying your services. NextGen provides you the following types of payment:
| |
a) at your local NextGen store
b) at any Romtelecom store, with Nextgen invoice, click here for locations
c) at any Cosmote-Germanos store, with Nextgen invoice, click here for locations
d) at your local Pay Point store, with Nextgen invoice, click here for locations
e) at the bank |
Bank |
ACCOUNT |
WAYS OF PAYMENT |
Banca Transilvania
Sucursala: Victoria |
RO66 BTRL 0450 1601 0072 5245 |
Cash; Payment Order;
Internet banking |
|
|
|
BRD
Sucursala: SMCC |
RO82 BRDE 450S V831 8659 4500 |
Cash; Payment Order |
|
|
|
| |
For payments through Payment Order or Internet Banking, you have to mention the cod client and the numar factura in the boxes Reprezentand and Detalii plata. |
| |
|
| |
In order for you to receive the Nextgen bill in electronic format, please send an email to
support@next-gen.ro. |
| |
|
| |
3. How can I order one of NextGen services? |
| |
4. Do you provide technical support? |
| |
5. What are the minimal requirements for my PC? |
| |
 |
| |
|
| |
 |
| |
|
| |
1. How do I enable or disable cookies? |
| |
2. How do I obtain my IP address or MAC address in Windows? |
| |
3. How do I view my Firewall exceptions? |
| |
4. How do I set Windows XP to download and install updates automatically? |
| |
5. How to configure TCP/IP? |
| |
|
| |
|
| |
For details regarding the procedure of mass market complaints handling, click here (pdf document) |
